When you work in a call center, time means a lot! Especially, during lunch, where you are given less than an hour to eat a meal and do all other extra things in a very limited time, that's why fast food chains are created. So it's really frustrating when you go to a "fast" food restaurant, then order your emal, and they ask you if you can wait for 10 minutes before you can have it, and you agree to wait, only to find out that you've been waiting for 40 minutes and your food is not there yet.
First of all,
